Privacy Policy — Deborah 818 Health & Wellness

1. Introduction

Deborah 818 Health & Wellness Limited ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of our customers, website visitors, and WhatsApp buyers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place orders with us.

2. Information We Collect

When you interact with our storefront or place orders via WhatsApp or telephone, we may collect the following information:

Contact Details: Your name, phone number, delivery address, and email address provided during WhatsApp inquiry or order confirmation.
Order & Transaction History: Information regarding the products you inquire about, purchase, or request support for.
Technical Data: Basic website usage metrics (such as browser type and screen viewport) to optimize your shopping experience.

3. How We Use Your Information

We strictly use your information to facilitate your purchases and deliver high-quality wellness customer service:

Processing and fulfilling your product orders across Nigeria.
Communicating order status, delivery tracking, and payment confirmation directly on WhatsApp.
Responding to your health product inquiries and providing product usage guidance.
Maintaining store security and preventing fraudulent inquiries.

4. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third parties. We may only share necessary delivery details (name, phone number, address) with authorized local logistics partners and courier services solely for fulfilling product deliveries.

5. WhatsApp Communications

Our ordering process takes place directly through WhatsApp. By initiating a conversation with Deborah 818 Health & Wellness on WhatsApp, you consent to receive direct communications regarding your inquiries, order confirmations, and delivery updates.

6. Security

We implement reasonable administrative and technical security measures to protect customer records against unauthorized access, loss, or misuse.

7. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Deborah 818 Health & Wellness Limited
Little Land School, 99, By Pink Street, Jakande Estate, Isolo, Lagos 100263, Nigeria
Phone / WhatsApp: 0906 774 5122
Email: info@deborah818wellness.com.ng